Cernucci Return Address

Cernucci Returns Policy Simplified: A Guide to Stress-Free Returns

Easy Returns within 28 Days

For hassle-free returns, you have 28 days from the order delivery date to initiate a return via our online portal.

Steps for Returning an Item:

1. Visit our returns portal here.
2. Provide your purchase information to locate your order.
3. Select a return method (drop-off or home collection).
4. Print your return label (if necessary).
5. Include your original packing slip in the return package.
6. Complete the return process as per the instructions.

Important Considerations

• Returns without a name or packing slip cannot be processed.
• Custom products, solid gold products, earrings, swimwear, and underwear are not eligible for returns.
• Electrical items should be returned using the "Arnotts Electrical" option via An Post Click and Post Returns.

Tracking Your Return

Once you have shipped your return, you can track its progress using the provided tracking link.

Contact Us

If you have any questions or need assistance, reach out to our customer care team using our contact form.

We aim to respond to your queries promptly, but during busy periods, there may be a slight delay.